PRIVACY POLICY

Effective Date: January 1, 2025

We value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including private instruction sessions, our website, and other related services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we collect include:

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name

Email address

Phone number

Mailing address

Payment information

Age or date of birth (if applicable)

Emergency contact information (if required for certain activities)

b. Information Collected Automatically

When you use our website or digital platforms, we may automatically collect:

IP address

Browser type and version

Device information

Usage data (e.g., pages visited, time spent on the site)

Cookies and tracking technologies (see Section 6)

c. Information from Third Parties

We may receive information from third-party platforms if you engage with us through social media or other integrated services.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our private instruction services

Communicate with you regarding appointments, updates, and inquiries

Process payments and transactions

Improve our services, website, and customer experience

Ensure safety during instruction sessions

Comply with legal obligations

Send promotional communications (only with your consent)

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following situations:

With Service Providers: We may share information with trusted third-party vendors (e.g., payment processors, scheduling platforms) who assist in operating our business.

Legal Requirements: We may disclose information if required to do so by law or in response to legal requests.

Protection of Rights: We may share information to protect the rights, property, or safety of our business, clients, or others.

Business Transfers: In the event of a merger or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no transmission over the internet or electronic storage method is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your data.

5. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. When information is no longer needed, we securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Accessing the data we hold about you

Requesting corrections to inaccurate information

Requesting deletion of your data (subject to legal exceptions)

Opting out of marketing communications

To exercise these rights, please contact us at [Insert Contact Information].

8. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child without consent, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Changes will be effective upon posting the revised version on our website with the updated "Effective Date." Your continued use of the Services after changes signifies your acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@metalsmithingonline.com
(808) 494-9652